I use to keep all the details of the people I am meeting, by keying it into Outlook. And if it has the drawback to make a large contact database to manage, it proves tonight to be most useful.
We were in the middle of a major system migration, when an issue was raised. And it was the mobile number of a people meet some months ago that I got in my blackberry, that saves the day.
If I may give you some advices about contact management, this is the way I managed them :
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